Shipping policy
We take great care in preparing each order so that it arrives safely and as intended.
Processing Time
Orders are typically processed within 1–3 business days.
You will receive a confirmation once your order has been prepared for shipment.
Shipping Time
Delivery times may vary depending on your location, but most orders arrive within 3–7 business days after shipment.
Delivery times are estimates and may be affected by carrier delays outside our control.
Shipping Rates
We offer the following shipping rates within the United States:
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Standard Shipping — $4.95 for orders under $25.
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FREE Shipping — Orders of $25 or more.
Applicable shipping charges are displayed at checkout.
Shipping Method
Orders are shipped through trusted carriers such as USPS.
Order Tracking
If tracking is available for your shipment, you will receive tracking details once your order has shipped.
Incorrect Addresses
Please ensure that your shipping address is entered correctly at checkout.
ZOEYVONNE is not responsible for delivery problems caused by incorrectly provided addresses. If an order is returned because of an incorrect address, additional shipping charges may apply to resend the item.
Lost or Delayed Packages
Once an order has been handed over to the carrier, delivery is managed by the shipping provider.
If your package is delayed or appears to be lost, please contact us so we can help investigate the issue with the carrier.
Contact
For questions about shipping or delivery, please contact: